Flatio - Monthly rentals with a human touch

Mohamed Z. Guest

I don't know it. I can't give an NPS score now.

01.04.2023 • ฟลอเรนซ์

Taras P. Guest

fuck

26.03.2023 • วอร์ซอ

Linda K. Host

A Flatio mint ahogy az elmúlt időszakban általában, most sem segített megoldani a problémát. A Flatio csak beszedi a jutalékot és "oldd meg magad ha gondod van a bérlővel". Nagyon sokszor kértem szakmai támogatást a Flatiotól abban, hogy miként lehet a bérlőt meggyőzni arról, hogy ha kap egy lakást tisztán, kitakarítva, akkor a bérleti szerződésben foglaltaknak megfelelően ugyanúgy kell visszaadni, de soha egyetlen támogató választ sem kaptam. Borzasztó minőségű szolgáltatás. A Flatio csak egy szükséges rossz.

23.03.2023 • บูดาเปสต์

Daniel L. Guest

No reply about requested apartment

02.03.2023 • ปราก

Mandana E. Guest

Ich werde es vergessen euch zu vorstellen

19.01.2023 • บูดาเปสต์

Yazan A. Guest

You are a great.

12.01.2023 • ซาน มาร์ติโน อัล ชิเมโน

Ramiro F. Host

Neste momento sinto que estu a ser roubado pela Flatio.

07.01.2023 • ลากอส

Ole Johannes T. Guest

Horrific fees, nothing is received for the fees, plattform is otherwise reliable and functional

20.12.2022 • ลิสบอน

Camille Q. Guest

Everything could have been done better. I have used Airbnb for over ten years; this was my first and last time using Flatio. You don't actually get any support from the company, despite paying an insane fee, and I felt helpless in what was one of the worst months of my life. Never again.

28.12.2022 • ปราก

Ghanim M. Guest

I would not recommend Flatio to friends because even though the people who rented out the apartment lied to us about how secure the apartment is. Flatio sided with the landlord and refused to force them to give us a full refund. Airbnb puts the tenant above the landlord.

24.12.2022 • ลากอส

Mike F. Guest

I won't be using Flatio again after this experience. My advice: 1. Employ customer support staff who actually care 2. Don't pay landlords upfront as you have no power to look after your paying customers 3. Check with landlords if they will be staying in the property now and again – make sure this is noted on the listing 4. Check if children and dogs will be present at the property and make sure this is shown in the listing if they will be there, even once in a while 5. If the above points are lied about, let the customer leave early with a refund (only possible if the landlords aren't paid on move-in) I really feel the above are basics requirement when finding a long-term home, which is your business model.

27.10.2022 • ลากอส

Abel L. Host

Nothing, you give zero support when guest damage the properties.

18.11.2022 • ฟุงชาล

Abel L. Host

Nothing, you give zero support when clients damage the properties

18.11.2022 • ฟุงชาล

Abel L. Host

To nobody, you don’t give the help bedded when a tenant wreaks the property or are able to listen to anything that we have to say.

18.11.2022 • ฟุงชาล

Charles J. Guest

forcing users to fill out surveys

30.08.2022 • บาร์เซโลนา

Chiara D. Guest

I'm waiting for an answer to my last email regarding the situation in the flat I rented as the landlady didn't take responsibility. I would like to know what is your position about that and how you intend to proceed. I wrote to Flatio immediately as I realised the nature of the problem I encountered, the response was fast but the support and compensation I received is not adequate. I understand that this situation might be difficult to assess but you allowed me to rent a place that wasn't safe to live in. I received an answer to my email and Flatio position is that you will not doing anything about it. And the next person who will rent the flat I stayed in will have the same problem I encountered as the landlady denied that there's a problem in the flat.

17.10.2022 • ลิสบอน

Anastasiya D. Guest

there is not a contact

28.10.2022 • ปราก

ANGELA S. Host

No responde ante los problemas, voy a dar mi apartamento de baja

25.10.2022 • อาลิกันเต

Alazne G. Guest

Los fees carísimos, desorbitado

14.10.2022 • ปราก

Marwa A. Guest

I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.

16.09.2022 • ปราก

Yevhen I. Guest

well, the reservation process is cumbersome... I wanted to check with the host if they can put a dishwasher, but I had to make a reservation request for some reason

05.09.2022 • วิลา โนวา เด กาเอีย

Raquel V. Host

I didn't receive yet my payment

01.08.2022 • คาชิอัส

Tamas G. Guest

Customer service could be better. It seems like Flatio just focusing on making profit and dont seem to care much about the right of the tenants. The ignore if you complain and come up with ridicolous excuses why you cant move out. Terrible company!

11.07.2022 • เวียนนา

Chema C. Host

Vuestra rápida respuesta es algo favorable. El que no tengamos el contrato firmado inmediatamente no tanto La intermediación con el inquilino, en este caso por suciedad excesiva muy deficiente.

07.07.2022 • อาลิกันเต

Read all reviews of Flatio from guests and hosts or make your own experience. It's safe and easy.