Read all reviews of Flatio from guests and hosts or make your own experience. It's safe and easy.

The platform works great, but the fact that landlords cannot charge energy bills no matter the consumption, even if totally over the top, sometimes leads to absolute crazy bills on long bookings which take from us a big portion of the profits. As a tenant, if you aren't charged no matter the use you make, you don't care, and can even have the heating on with the windows open (I have seen that in my Lisbon's listing unfortunately) It's not sustainable for long bookings. I'm in doubt whether to list my property in Alicante because of the air con bills. The alternative to charge a much higher rent to prevent that, doesn't work either because you simply don't get bookings. Perhaps "bills included up to a certain consumption" would be more sustainable and therefore a good solution.

It works fine but there is little traffic.

too soon to evaluate

nejde kod a velke poplatky

Não há critério de avaliação dos indivíduos que procuram os quartos. A maioria não são nem nómadas digitais nem estudantes, são refugiados ou imigrantes que procuram um visto de residência mas nem trabalho têm. Se recusamos ao final de 3 recusas desactivam o anúncio.

work closely with landlords

I have not even really used Flatio yet. Stop asking for feedback at the very beginning.

Better discount coupons for first timers

Vice nabídek

Not sure haven’t used you yet. Let’s see how this goes before I can really rate you

If you are refused a rental property, you no longer can use your discount. I was also not sent my discount for being a new member

Website is shocking. Needs an upgrade!

Flatio couldn't use the fee we paid to find a solution, either a different house within Lisbon center or a hotel, which was not helpful. Also, they didn't tell us (we had to do the research) that the insurance covers extermination, so if on the first day, we complained about it someone had told us straight away to do the extermination and we'd receive money back, we would've solved the issue straight away and not go through the mental stress and constant state of fear of the house at night or fear of cooking in our own home. Their customer service was in continuous communication but they repeatedly said they had to speak with their manager, which was frustrating. I think that, if the house you find on Flatio doesn't have the issues we had, it's a great platform - but that's always going to be a gamble. Flatio should do a better job hand-picking their houses.

Expensive, really high fees, would rather do Airbnb if paying this much extra.

Not easy

Flatio has a great support team, but the interface could be more intuitive and could have more features to decrease the load on the support team

The Flatio site is pretty good overall, but there was a problem sending in my reservation request. Suddenly, my email address disappeared from the entered data and the request wasn't going through. Ultimately, it worked.

A falta de clareza no que toca aos procedimentos burocráticos.

The site is very unstable, each operation has to be repeated several times.

Flatio agent demonstrated total incompetence. The FLATIO agent doesn't have required qualifications to manage the rental contracts. The agents do not understand the terms of the execution of legal contracts, afterc the contract was executed. I signed the contract and paid in full for the rental as requested, than the FLATIO agents made claims that I have not paid in full. Once the contract is executed for the terms presented in the contract, such contract became binding contract. Legaly the contract in compliance with contract law can not be altered unless there are major changes to the contract. I have not extended my stay, while FLATIO wanted me to pay more for contracted rental. That is an undisputed violation of contract law.

Initially we were hoping to have a wonderful experience with Flat.io and tell our friends about it. We still will do so but now with caution. They are new and still have some kinks to iron out. I think they should follow other platforms with experience and hold the payments until the travel is completed as this protects the customer and holds the owners/renters accountable for their actions. I bet Domingos would have replied to Flat.io investigators quickly if they were holding his funds.

Nespokojen? Já vás používám poprvé, tak ještě nevím! :-)

zatim nemam skušenost.

Website continuously logs me out. Many times the price for the apartment changes drastically. It looked like a bug when I opened it; it said 29,000 CZK per 30 days, and after a page refresh, it said 50,000 CZK. The currency changed on its own frequently. Date selection loads endlessly. I filled in my info, but it did not save, so I had to re-enter the text again... Quite a bad website experience.