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To improve: Easier Payment options on 2 and following months

we expect a mobile application and support for bank cards from CIS countries, especially Armenia and Georgia. these are 100,000 users who cannot pay for housing, like me for example...

Это второе бронирование в 2025 году, Флатио очень курткий и современный сервис. Отличная служба поддержки! Ребята ваша большая команда молодцы!

la semplicità di utilizzo

Bylo by skvele videt zda si hoste precetly zpravy!

As tarifas deviam ser actualizadas para antigos clientes. Há medida que há mais experiência e reduzido encargo as vossas margens tornam-se demasiado elevadas e inexplicáveis.

Gosto do facto da Flatio ser muito intuitiva. No entanto acho que ficaria mais prático se tivesse uma app da Flatio.

Your customer service is very good but the rent rates are a little bit out of reach of many people who would love to patronise you.

I’ve been using Flatio for three years and never had a single issue or concern. I will continue to use Flatio for my rental apartments.

Me gusta la facilidad de poner todo en la plataforma. Lo que deberían de mejorar es poner atención al cliente en español, especialmente para el seguro

I would rate Flatio’s services as good overall. The platform is user-friendly, and it was easy to search for and book a rental that suited our family. We were most pleased with the exceptional customer support provided by Flatio. Your team was incredibly responsive, helpful, and patient, answering all our questions promptly and guiding us through the booking process with ease. One area for improvement would be the responsiveness of hosts on the platform. While we were fortunate to find a wonderful host in Vitoria, many other hosts did not reply to our questions or rental requests, which was frustrating during our search. It would be helpful if Flatio could encourage hosts to be more proactive in responding, as this would make the process smoother for renters.

It's very convenient.

a mobile app !!

Is still to early to understand how the host and guest are supported during and after check out process

Zlepšil bych odtah zápachu z kuchyně restaurace. Šíří se po hotelu.

We felt very comfortable and knew Ana would help with any household problems

I really like the platform, and the way the signing of the lease was handled felt very safe and secure. However, when the host kept me waiting for half an hour without responding to my texts or calls and I tried to get in touch with you, I was put on hold for a long while. It was only then that I realised you outsource your customer service - that was a bummer.

Flatio proved to be very reliable and easy to use. Especially good for longer stays. I deducted points because I find the service fee very high.

I've loved my experiences with Flatio! I do wish guests would put more efforts into reviews like with Airbnb. There were a number of things with this rental that I believe other guests likely would have warned about that would have helped me to make a different decision on booking this accommodation. I also think the guests should also be able to be rated by hosts, as I'm sure there are guests that aren't great, just as there are guests like us who try very hard to leave a place as good (if not better) than we found it, and who are very respectful to the home and the neighbours. I also wish you could apply to multiple properties at the same time, as I've found that not all hosts respond quickly. So you potentially lose another great property whilst waiting for a host to respond to a request.

I had a fantastic experience with Flatio! The platform made finding and booking my apartment in Bratislava incredibly easy and hassle-free. The website was user-friendly, and I appreciated the clear communication throughout the entire process.

Tops is the apparent security of the reservation. You are taking responsibility, not just collecting fees. Also quick and easy to use.

It would be great and easier if you would have application

The only improvement I would do is to expand the times for which one can call to the helpline. Other than that, I am extremely satisfied with Flatio.

As a frequent traveler, Flatio has been a game-changer. Their seamless booking, transparent pricing, and hassle-free process make mid-term stays effortless. Reliable support and great apartment options set them apart. I highly recommend it for stress-free rentals! ⭐️⭐️⭐️⭐️⭐️