Book a flat anywhere in the world soon and the next 5-star review might be yours.

Just a bad experience to put behind me, I would not go back to this place even if it was free, in fact I might pay to not have to go back.

Dissapointing behavior from the apartment’s owner:

Due to a personal situation we rented the apartment at Calle Horno for an indefinite period and made our situation clear to Encarni, the house owner, from the start.
She told us repetitive times that “we could count on renting the apartament for as much time as we needed” and we took her word for it.

After having rented the apartament for various months - and having been responsible and respectful tenants, we received a 17 days notice from her behalf telling us that we should leave the apartment.

This message took us by surprise since it was the opposite of what she had previously communicated to us, and it of course created many problems for us given the short time notice.

We paid each and every rent on time, took good care of the apartment and premises, followed all house and coexistence rules to the letter. Thus, it is needless to say that we were treated unfairly by the house owner and that her actions were not only cruel, but also inhumane. We would have expected at least a one-month’s notice.

Other than this it is worth mentioning that the apartment is in a reasonable condition. The village is around 25 minutes from Granada by bus and the bus comes almost every hour (but not every hour), except on Sundays when the bus only comes around 3 times. There are no supermarkets/shops in the village, you can just find two restaurants - one that opens most days in the week and another one that opens like once a week. Therefore, if you are looking for convenience, this is not the best option.

Dúdar is nice with its mountain views and the river passing by, and the locals are mostly friendly.

The house’s neighbor is not the friendly-est though. He complained a few times about “noise” coming from our TV (although it was being played at a normal volume), and he also complained a few times about the kids who used to play in front of the house - also because of the “noise” they used to make. He even threw a few eggs at them once…

Unfortunately, I had a very bad experience with this apartment. There was mold on the walls, dirty dishes, a broken coffee machine, dirty windows with bird droppings on the sills, and months-old dust and cobwebs behind the bed. The wi-fi didn’t work, and both the shower and sink drains were clogged.

Although I asked the landlady to arrange cleaning and repairs, she said the cleaner was unavailable, and despite claiming she contacted other services, nothing changed for three days. She admitted the apartment was neglected and needed cleaning, but still didn’t arrange it.

She also accused me of pressuring her to move in earlier, even though she had asked for an extra day to prepare the flat — which I agreed to — yet the apartment was still in terrible condition. Her only solution was that I leave early, which she considered fair. I did not, as the apartment was too dirty to work, sleep, or live in.

I had to leave and find another place. Very unpleasant experience — I do not recommend this apartment.

HOST'S REPLY:
Byt byl nájemnici předán osobně při nastěhování a v daný moment nebyly vzneseny žádné výhrady. Připomínky začaly přicházet až s odstupem času. Na každou z nich jsem reagovala bezodkladně. Kontaktovala jsem techniky na internet, objednala nový kávovar, řešila možnost úklidu a opakovaně komunikovala s poskytovateli služeb. O všech krocích byla nájemnice průběžně informována.
Vzhledem k tomu, že některé požadavky nebylo možné vyřešit okamžitě (zejména z důvodu dostupnosti externích služeb), nabídla jsem férové řešení formou předčasného ukončení pobytu. Toto řešení bylo nakonec realizováno dohodou přes platformu Flatio a s částečným vrácením nájemného, se kterým nájemnice souhlasila.
Je mi líto, že pobyt nesplnil očekávání nájemnice, nicméně z mé dlouhodobé zkušenosti i historie hodnocení na Flatio (dlouhodobě 5/5) je zřejmé, že se jednalo o mimořádnou a nestandardní situaci, kdy očekávání a standardy nebyly na obou stranách v souladu.
Byt byl po odjezdu převzat zpět bez jakýchkoliv dalších připomínek a spolupráce byla oficiálně uzavřena dle pravidel platformy.
Zároveň bych ráda doplnila, že veškeré nahlášené záležitosti byly po odjezdu nájemnice vyřešeny. Byt je nyní po generálním úklidu, s plně funkčním internetem, odpady i novým vybavením a je připraven v plném standardu pro další hosty.

I moved here for a six month let. The host did not give me a chance to view the flat before I moved in, saying there were guests there. When I arrived I found a live cockroach in the kitchen sink. The frid,ge was unplugged, leaking onto a wet towel underneath, and had a foul smell which had permeated all the flat. The flat was old and decrepid. There was clutter and old cheap furniture everywhere, so hardly any space to store my items and furniture. There were bedbugs in the bed.
I moved out the next day. I moved my possessions out the day after. The host refused to refund the rent I paid from when I moved everything out on the 3rd of October until the 31st. They are a scam. I've had to get my bank involved. I can't imagine anyone staying there even for a short holiday.

We arrived on the first day with an 8-month reservation, only to be told by the owner that we had to leave because he was planning to sell the apartment. We were forced to look for another place at the last minute, which was extremely stressful and unprofessional.

The kitchen had very few utensils, and most of them were dirty from previous guests. The apartment is very dark, most of the light bulbs don’t work, and overall it was not clean. The closets were full of the owner’s boxes and bags, leaving almost no space for us.

The apartment is advertised as having a sofa bed, but there is a sign saying that it cannot be used because it breaks easily and that we would have to pay €800 if it broke. Also, the m

Terrible experience. I booked and paid for a T1 apartment (65 m²). On the day of our arrival, the phone number listed in the contract was unavailable, and the manager stopped responding in the chat. We arrived and ended up spending four hours outside waiting. During that time, we managed to find another phone number for the manager, but when we finally reached him, he said it wasn’t his problem and claimed they didn’t work with Flatio.

Thankfully, the cleaning staff noticed us, checked our documents, contacted their supervisors, and managed to find a vacant apartment for us. We’re very grateful for their help — especially since we had small children and it was already late, so finding another place would have been almost impossible.

Unfortunately, the apartment we were given was much smaller and in worse condition than the one we had originally booked. The manager didn’t offer any compensation for the difference, never apologized, and made no effort to take responsibility for what happened.

Unfortunately, I did not have a pleasant stay and wanted to change my accomodation from the very first day. The owner started blaming me for minor issues and kept introducing new rules. I recommend that she clearly list all her rules on the website so potential guests can decide beforehand whether they can comply with them. Moreover, it is not acceptable to treat tenants or guests disrespectfully.

From a technical standpoint, the lock on my door was faulty, and I was once locked out because of it. Additionally, the rug in the room caused me an allergy. When I asked for a vacuum cleaner to clean it, the owner refused. Overall, I do not recommend staying at her place.

Flatio’s service was excellent — 10/10 for their professionalism and responsiveness.
Unfortunately, my experience with host Emma Cano was very disappointing. Key amenities such as the mobile AC, printer, and scanner were not provided as advertised. The host frequently changed house rules, limited kitchen access, and spoke to tenants in a disrespectful manner. Despite trying to comply and communicate, the environment became uncomfortable.
I strongly recommend Flatio, but do not recommend this particular host or property.

V bytě bylo nevyhovující vybavení,v původnim zanedbaném stavu. Také špinavo. Gauč byl flekatý a nevyčištěný,prasklá postranice u ostele, kuchyňská linka s lemem špíny kolem umyvadla a s rozbitým šuplíkem,bez mikrovlnky, kývací zmožený konf.stoleček,
Prach na zásuvkách a vypinačích,nesvitolo velké světlo v koupelně a nešlo topení. Byla jen prikrývka pro dva,ale spala jsem na gauči, postel je malá. Tedy chyběla další přikrývka. Paní přinesla baterie do ovládáni topení a žárovku,ale to není moje práce davat do lampy žarovku.
Zrušen pobyt a nikomu tohle nedoporučím.

The apartment was advertised as 60 m², but in reality, it’s about half that size. During my stay, there was extremely loud heavy-duty construction nearby — the noise and vibration from the equipment were constant on weekdays and made it difficult to stay in during the day.

On the positive side, the unit itself is newly renovated and in good condition. It includes a small bedroom, a very compact bathroom, and a functional kitchen. Overall, it’s suitable for a maximum of two people, but be aware of the size discrepancy and potential construction noise.

Kurz vor Einzug wurde mir mitgeteilt, dass es kein Internet gibt – obwohl in der Anzeige WiFi angegeben war. Stattdessen stand nur ein mobiler Router mit SIM-Karte bereit, den ich selbst installieren musste. Die Verbindung war instabil und musste regelmäßig neu gestartet werden. Bettwäsche und Handtücher waren nicht gereinigt, was zu einer schlechten ersten Nacht und einer Hautreaktion führte. Viele Fenster ließen sich kaum öffnen, eines gar nicht schließen. In der Küche fehlten grundlegende Dinge, Fernseher und Kamin funktionierten nicht. Keine Ansprechperson vor Ort. Ich würde diese Unterkunft aus diesem Grund nicht noch einmal buchen.

Terrible experience. The house had hot water lasting no more than 3 minutes. The host entered the house without notice and was uncooperative. Every day there was a new problem. The toilet leaked multiple times. We were supposed to stay there for 3 months, and we managed to shorten it to one month — but after just the first week, with only 3 minutes of hot water per day, we had no choice but to move to another place. We tried to reach at least a mutual agreement to pay only for the first 7 nights since we couldn’t even take a proper hot shower, but the host kept denying the water issue and blaming us instead. We are not the first people to have this experience — I have NEVER had any problems with a house or a rental before, but with Radka I did. You can find more reviews on other rental platforms — I strongly recommend checking there.The owner will probably try to justify herself, but when negative reviews start piling up, maybe it’s time to ask a couple of questions.

On Sunday morning, as agreed with Mr. Michal, I arrived at his apartment at 10 a.m. I rang the doorbell, but no one came to open the door. I tried to contact him, and it turned out that he had overslept. When I entered my room, he informed me that he had not yet been able to clean it.

He then gave me a vacuum cleaner and cleaning supplies so I could clean everything myself. I have photos of this, but it is obviously difficult to capture this on camera. Everything in the house, including my room, smelled terrible of cigarettes and everything was musty. Even the bedding that was lying on my bed (in a pile). The green mat was also really dirty and musty. So it was clear that no one had been in the room for a long time. What's more, there were still things in the closet that he would pick up “when he had the chance.”

It also turned out that the door to my room was completely transparent and could only be closed with a hook. The bathroom couldn't be closed either. So I have no privacy at all.

The kitchen and bathroom, which we have to share, were also extremely dirty. Michal was not prepared for my arrival. The dishwasher was full of moldy stuff. When I was away for a while on Sunday afternoon, he quickly gave the kitchen and bathroom a superficial clean.

When I want to use the toilet, I notice that someone has urinated all over the seat.

I was planning to stay there for 4 months and only stayed 2 days.

Der Service und die Kommunikation mit der vermietenden Agentur und den beiden Mitarbeitenden Claire und Ioannis waren ausgezeichnet. Ich konnte mich rund um die Uhr per WhatsApp melden und erhielt sehr schnell und sehr freundlich Rückmeldung. Der Check-in und der Check-out liefen reibungslos per Schlüsselcode-Box. Es wurde mir sogar ein etwas früherer Check-in ermöglicht.

Bei der Sauberkeit und der Übereinstimmung der Wohnung mit den inserierten Fotos gab es jedoch deutliche Unterschiede: insgesamt präsentiert sich die Wohnung deutlich abgelebter als es der frisch renovierte Zustand auf den Fotos vermuten lässt und entspricht bezogen auf die Sauberkeit nicht unbedingt dem nordeuropäischen Standard. Einige Bereiche wie z.B. der Backofen, die Fußleisten, einige Schränke, der Großteil der Türen und eine Jalousie waren stark verschmutzt, sehr abgenutzt oder so beschädigt, dass eine Nutzung nicht oder nur teilweise möglich war. Der Laminatboden war an einigen Stellen aufgequollen. Andere Bereiche wie z.B. der Kühlschrank, die Bettlaken, Handtücher und die Toilette fand ich sauber vor. Aufgrund meiner Hausstauballergie hatte ich allerdings etwas zu kämpfen und konnte nicht ohne mein Spray in der Wohnung übernachten.
Der angegebene Trockner (Dryer) entpuppte sich als leicht verrosteter Wäscheständer, der mit einer Plastiktüte notdürftig an einem Geländer festgebunden war. Der Balkon zur Straße hinaus ist dagegen sehr schön angelegt und lädt zum Entspannen ein. Warmwasser muss aktiv beim Bezug eingeschaltet werden und es dauert dann 20 Minuten, bis es nutzbar ist. Ggf. wäre es hier etwas gastfreundlicher, wenn das Putzteam dies vorab schon mit der Grundreinigung einschalten könnte.

Die Lage der Wohnung ist dagegen sehr positiv hervorzuheben. Die Nachbarschaft ist sehr ruhig, die Schlafräume sind zum Innenhof hin ausgerichtet. Eine Vielzahl von Einkaufsmöglichkeiten und Restaurants ist im unmittelbaren Umfeld der Wohnung zu finden. Die Busstation Galaxias befindet sich nur 3 Gehminuten entfernt (an dieser hält auch der Expressbus zum Flughafen). Die Metrostation Ambelokipi liegt ca. 11 Gehminuten entfernt. Es sind nur 3 Stationen bis zum Zentrum Syntagma.

The apartment was not bad, but for the price for month it was not good and not in a good neighborhood. The bathroom was moldy and not clean. The beds were okay but not something you would want to stay longer than week.

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If you like having your privacy invaded by being photographed while staying, this apartment is for you! 😊

In this building every floor has his special treatment overall I enjoyed my stay meet different cultures different peoples some rooms has to be renewed I enjoyed mostly 1 week on floor 3 vip thanks for people who assigned me there the receptionist are nice has good and faste service. Thank you all

Disgusting apartment from day one: mold on the walls, filthy toilet and shower, dirty kitchen, unusable oven. Nothing was as advertised, everything was filthy. The host doesn’t respond, refuses any refund, and denies the obvious. And worst of all, don’t count on Flatio: the platform protects the host instead of helping the tenant. Avoid at all costs.

it was terrible expreince i just stay one week its cost me more than 1300 euro

Julie knew about a large re-constuction job happening in the flat directly above us. It went on everyday all day even the weekends!! When we asked Julie about she said that it was to be completed 2 weeks before our arrival and there was nothing she could do and would continue till mid September! We tried to find another place but everything in our budget and even beyond was booked, even with help of a Flatio rep. The flat itself was lacking TLC the bathroom has stains in the shower and broken vanity, the fridge didn't keep our items cold and the washing machine made all of our clothes super hard. We thought it was the hard water but, now we now live in our flat just a few streets away and our laundry comes out soft. But the worst thing was that NONE of the window locked and had no striping. So, we heard everything that was happening outside all the time.

We booked this apartment for a month expecting a quiet and peaceful place, as stated in the listing. However, we didn’t realize that the neighbor was practicing to become a DJ and played loud techno music. During the first week, this happened three times, starting as early as 10 AM. The noise was especially loud in the bedroom because the neighbor always kept the window open, and the entire wall vibrated due to the music.

When we informed the owner about this issue, he responded only after several days. Despite that, the neighbor continued playing music, sometimes until 10 PM ( the owner was aware of the neighbor’s DJ practice because he told us himself). We also discovered that the wall separating us from the next neighbors was very thin, like paper (it looked like it was one apartment that they divided into two using a thin wall). We could clearly hear noises from washing machines, shower, and running taps, which made sleeping very difficult.

Throughout our stay, we did not get a good night’s sleep even once. The owner always responded very late, and eventually, we had to leave and find another place, which was very challenging in the middle of summer. Communication with the owner was minimal and complicated.

We definitely cannot recommend this place. It is falsely advertised as quiet, but it is impossible to get any rest there. We travel all the time and rent apartments, but this was our worst experience.

Awful experience, the day I moved in I was told the hot water wasn’t working correctly, 5 weeks later when I moved out it still wasn’t working. On multiple occasions the landlord ignored me reaching out with issues and when she did finally respond it was always to blame me for the problems 😂 I really enjoyed Budapest but the attitude of this landlord makes me want to tell everyone I know never to come here. Very disrespectful and rude, she talked to me like I was a child infront of other people. Just an overall terrible experience. I do not recommend.

The house was problematic because of a working site on the road and especially on the building facade. The house delivered was not matching the one of the original agreement. The owner was very collaborative fixing my contract, however the refund has not been placed