Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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¿Que hay Detrás de Sunrise Apartments? “En sunrise Apartments nos encanta convertir tus estancias en perfectas vacaciones y nos encargamos de que así sea, incluso si te alojas por motivos de trabajo . Porque sabemos lo importante que es para ti, tu tiempo, tu descanso, tus vacaciones” ¿Cómo Empezamos? Hace unos años, cuatro amigos compartíamos coche de camino al gimnasio, hablábamos de todo, pero había un tema que siempre nos fastidiaba; ¿Por qué el turismo en nuestra ciudad Torrevieja era tan despreciado? Si lo tenemos todo, buen clima, playas , restaurantes de calidad... pero alojamientos ... no hay alojamientos , por lo menos no suficientes y de calidad. Fue así como decidimos que teníamos que crear un negocio de alquiler vacacional y ahora también para alquileres de estancias más largas 20 días después y mil quedadas para dar forma al proyecto, estábamos frente al notario con un boli en la mano, la cabeza llena de ideas y la ilusión de un niño ante un nuevo reto. Somos una empresa convencida de que las personas son lo Primero. Las personas que forman sunrise Apartments ,las personas que nos dan su confianza para que gestionemos sus viviendas y las personas que nos eligen como la mejor opción donde hospedarse.
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
*Please note that these extraordinary Stay Benefits do not extend to bookings exceeding 180 days. For these longer-term stays, this host requires deposit-based coverage instead.
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the host can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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