StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Move-in Guarantee
Flexible (14-days)
Reviews
BEWARE! DO NOT STAY HERE! Staying here was the worst experience of any accommodation I have ever had in my life. The landlady kicked me out without any early written notice or any reason, only after 19 days of my living in her house (my contract period is 30 days), which severely breached the agreement (3 days early written notice only when the tenant has fault). There was a guy named Dan in the house (I don't know who he is or their relationship) who told me deliberately on late night of December 3rd that on the next day I should leave and never come back (I was planning to travel to Spain for a short 6-day period while maintaining residence in the house). The landlord was away that night (I don't know if she did this on purpose). I sent her messages to ask her if that was what she wanted. At first she denied knowing anything about this Dan kicking me out but then changed to say that Dan can do what he wants and she authorized him to do so. That was ridiculous and horrendous! When I tried to call the police this Dan guy intimidated me and threatened that the police would not help me because I do not speak Portuguese.
I had to move out early next morning at 6 am because I had plane to catch and I was much concerned about the safety of my personal belonging and myself. I did not leave voluntarily but was forced to. However the landlady told Flatio that I left voluntarily. During all this process the landlady never gave any reason for expelling me nor any early writtn notice stating any fault that I had had. Only an oral notice in the middle of the night just 6 hours before expulsion from a Dan guy who is not any party of the agreement. She took advantage of me having to travel early next morning. I had to find a place to store my personal stuff in the middle of the night!
I was forced out of the place without any reason or compensation. The most unbelievable thing was yet to come. When I later claimed my remnant part of rent from Flatio the landlady produced a document that they wrote with a fake signature of me, stating that they gave me some money back and even deducted a cleaning fee. This was extremely ridiculous as Flatio clearly states that there is NO CLEANING FEE ever! So far I have not gotten my money back, let alone any penalty or compensation from the landlady. That means I paid 450 euros for 19 days, much of a highway robbery.
To tell some truth about this place, the rent seems cheap (450 euros per month) but you have to beware that it is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car. Even worse, the landlady's fanboy Dan asks male tenants to sit down on the toilet seat to pee instead of standing and the landlady has to turn off the WiFi at night because she thinks it affects her sleep.
I still cannot believe what has happened to me here. It was such a frustrating and traumatic experience. A total disaster and nightmare. My suggestion: STAY AWAY AS FAR AS YOU CAN.
Neighborhood
This place is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car.
Recommended places nearby
NO
BEWARE! DO NOT STAY HERE! Staying here was the worst experience of any accommodation I have ever had in my life. The landlady kicked me out without any early written notice or any reason, only after 19 days of my living in her house (my contract period is 30 days), which severely breached the agreement (3 days early written notice only when the tenant has fault). There was a guy named Dan in the house (I don't know who he is or their relationship) who told me deliberately on late night of December 3rd that on the next day I should leave and never come back (I was planning to travel to Spain for a short 6-day period while maintaining residence in the house). The landlord was away that night (I don't know if she did this on purpose). I sent her messages to ask her if that was what she wanted. At first she denied knowing anything about this Dan kicking me out but then changed to say that Dan can do what he wants and she authorized him to do so. That was ridiculous and horrendous! When I tried to call the police this Dan guy intimidated me and threatened that the police would not help me because I do not speak Portuguese.
I had to move out early next morning at 6 am because I had plane to catch and I was much concerned about the safety of my personal belonging and myself. I did not leave voluntarily but was forced to. However the landlady told Flatio that I left voluntarily. During all this process the landlady never gave any reason for expelling me nor any early writtn notice stating any fault that I had had. Only an oral notice in the middle of the night just 6 hours before expulsion from a Dan guy who is not any party of the agreement. She took advantage of me having to travel early next morning. I had to find a place to store my personal stuff in the middle of the night!
I was forced out of the place without any reason or compensation. The most unbelievable thing was yet to come. When I later claimed my remnant part of rent from Flatio the landlady produced a document that they wrote with a fake signature of me, stating that they gave me some money back and even deducted a cleaning fee. This was extremely ridiculous as Flatio clearly states that there is NO CLEANING FEE ever! So far I have not gotten my money back, let alone any penalty or compensation from the landlady. That means I paid 450 euros for 19 days, much of a highway robbery.
To tell some truth about this place, the rent seems cheap (450 euros per month) but you have to beware that it is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car. Even worse, the landlady's fanboy Dan asks male tenants to sit down on the toilet seat to pee instead of standing and the landlady has to turn off the WiFi at night because she thinks it affects her sleep.
I still cannot believe what has happened to me here. It was such a frustrating and traumatic experience. A total disaster and nightmare. My suggestion: STAY AWAY AS FAR AS YOU CAN.
Neighborhood
This place is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car.
Recommended places nearby
NO